Welcome to Emily Shopping Mall! We strive to provide you with the best online shopping experience possible. Below are our policies to ensure transparency, trust, and satisfaction for all our customers.

1. Shipping Policy:

We offer reliable shipping services to deliver your orders promptly.
Shipping fees are calculated based on your location and the weight of your order.
You will receive a confirmation email with tracking information once your order has been shipped.
2. Return and Exchange Policy:

We accept returns within 30 days of purchase for eligible items in their original condition.
To initiate a return or exchange, please contact our customer service team.
Refunds will be issued to the original payment method, minus any applicable shipping fees.
3. Privacy Policy:

Your privacy is important to us. We are committed to protecting your personal information.
We only collect data necessary for processing orders and improving our services.
We do not sell or share your information with third parties without your consent.
4. Payment Security:

We utilize secure payment gateways to ensure the safety of your financial information.
All transactions are encrypted to protect your sensitive data.
5. Customer Support:

Our dedicated customer support team is available to assist you with any inquiries or concerns.
Please feel free to contact us via email or phone during our business hours.
6. Product Quality Assurance:

We stand behind the quality of our products. If you encounter any issues, please let us know, and we will do our best to resolve them promptly.
7. Terms of Service:

By using our website, you agree to abide by our terms and conditions.
We reserve the right to update or modify these policies at any time. Please review them periodically for changes.
Contact Us:
If you have any questions or feedback regarding our policies, please don’t hesitate to contact us at [email address] or [phone number].

Thank you for shopping at Emily Shopping Mall!