Terms and Conditions for Buyers:

1. Registration and Account: Outline the process for registering as a buyer on Emily Shopping Mall, including any requirements for creating an account and maintaining accurate information.

2. Purchase and Payment: Specify the procedures for purchasing products on the platform, including payment methods accepted, transaction security measures, and any applicable taxes or fees.

3. Product Information and Returns: Detail the expectations for buyers regarding reviewing product information, contacting sellers with inquiries, and initiating returns or exchanges according to the platform’s policies.

4. Shipping and Delivery: Clarify the responsibilities of sellers regarding shipping times, delivery methods, and providing tracking information, as well as the procedures for reporting lost or damaged shipments.

5. Dispute Resolution and Refunds: Establish procedures for resolving disputes between buyers and sellers, including the process for requesting refunds, mediation, and escalation to Emily Shopping Mall’s customer service team if necessary.

      Terms and Conditions for Sellers:

1. Registration and Account: Specify the requirements and procedures for registering as a seller on Emily Shopping Mall, including account setup, verification, and ongoing maintenance of accurate information.

2. Product Listing and Descriptions: Define the guidelines and standards for listing products on the platform, including requirements for accurate descriptions, images, pricing, and inventory management.

3. Fees and Payments: Detail the fees or commissions charged by Emily Shopping Mall for hosting products on the platform, as well as the payment schedule, methods available for transferring funds, and any applicable taxes.

4. Shipping and Fulfillment: Clarify the responsibilities of sellers regarding packaging, shipping, and order fulfillment, including providing accurate shipping times, tracking information, and handling returns or exchanges according to the platform’s policies.

5. Customer Service and Communication: Set expectations for seller behavior and communication with buyers, including responding to inquiries in a timely and professional manner, resolving issues or complaints, and upholding the platform’s standards for customer satisfaction.

6. Compliance and Prohibited Items: Ensure sellers understand and comply with all applicable laws and regulations, as well as Emily Shopping Mall’s policies regarding prohibited items, prohibited activities, and ethical business practices.

7. Data Privacy and Security: Address the protection of personal and transactional data shared by sellers and buyers on the platform, outlining measures to safeguard privacy and prevent unauthorized access or misuse.

8. Termination and Suspension: Define the circumstances under which Emily Shopping Mall may terminate or suspend a seller’s account, including violations of the terms and conditions, failure to meet performance standards, or fraudulent behavior.